Account

Credits and billing

Credits measure the AI work Valmera’s editing agent does for you in Studio. Each request uses credits in proportion to the work it takes (a quick caption tweak uses little, a multi-step edit of a long recording uses more), and your balance updates after every reply. Creating an account and uploading are free; editing requires a subscription. See plans for current prices and allowances.

Updated

What uses credits

ActionUses credits?
Creating an account and uploading footageNo
A request to Valmera’s editing agent (an edit, a revision or a question about your footage)Yes, in proportion to the work
A Make shorts run on the Shorts boardYes, in proportion to the work
A request that fails without producing anythingNo
Exporting a finished edit, or downloading it againNo

Credits follow the actual work, so there’s no fixed price per feature. The same request on a 2-minute clip uses fewer credits than on a 2-hour recording.

Daily, bonus and monthly credits

Plus, Pro and Max include a fixed monthly allowance. Older subscriptions keep their existing daily and bonus credits. Studio shows one combined balance, spent in this order:

PoolWho gets itRefillsSpent
Daily allowanceOlder subscriptions that included itResets every day; doesn’t accumulateFirst
Bonus creditsSome older accounts (new accounts don’t receive them)Never refilledSecond
Monthly creditsActive subscribers, by planRefill each billing cycle (monthly on annual plans too); don’t roll overLast

See your balance

  1. Open Studio

    Go to valmera.io/studio and sign in.

  2. Open the menu

    Click the menu button (☰) at the top left of Studio.

  3. Read the Credits meter

    The Credits meter at the top of the menu shows your current balance, with a bar for how much of your allowance is left.

The balance updates after each reply. Your current plan is shown on the Account page.

When you run out

  • Studio tells you in the chat, and your request stays in the message box so you can send it later.
  • Monthly credits refill at the start of your next monthly cycle. Older plans with daily credits keep that daily refresh.
  • For more credits now, move to a larger plan on the plans page.
  • Your projects, versions and finished exports stay available, and exporting doesn’t need credits.

Credits and MCP

When you edit through Claude, ChatGPT, Cursor or another assistant over MCP, the assistant does its own reasoning on its own plan and calls Valmera’s tools to edit, render and export. MCP access is included with eligible subscriptions; the plans page shows which.

Plans and billing

Plans differ in their monthly credits, whether Valmera’s own editing agent is included in Studio, and MCP access for your AI assistant. Prices and allowances change, so they live on the plans page rather than in these docs. Payments are processed by Paddle. You can cancel from the Account page.

Get more from your credits

  • Batch related changes. “Smaller captions, warmer grade, music 3 dB lower” in one message is one request instead of three.
  • Structure before polish. Get the cuts right first, then style captions and effects, so polish isn’t redone on a cut that changes.
  • Be specific. Quote the words or give the time. A precise request rarely needs a second attempt.
  • Make tiny fixes by hand. Trimming a block on the timeline or fixing a word in the transcript doesn’t need an agent request.

Troubleshooting

SymptomFix
“Upgrade to use the Valmera AI editor”Editing requires a subscription. Choose a plan, then send your request; it’s still in the message box.
“You’re out of credits”Wait for your monthly credits to refresh or view the available upgrade options. Older plans keep their existing daily allowance.
Your card was declinedUse the button in that chat message to update your payment method. Choosing a new plan isn’t needed.
The balance looks lower than expectedLong recordings and multi-step requests use more. Batch related changes and make small fixes by hand.
You need an invoice or have a billing questionEmail support@valmera.io from your account’s email address.

Frequently asked questions

What are Valmera credits?

Credits measure the AI work Valmera's editing agent does for you in Studio: reading your footage, making the edit, and rendering and checking the preview. Each request uses credits in proportion to that work.

How many credits does an edit use?

It depends on the work. A small change such as recoloring captions uses little; cutting, captioning and reframing a long recording in one request uses more. Your balance updates after every reply.

Do credits roll over?

No. Plus, Pro and Max credits refresh monthly, including on annual plans. Unused monthly credits do not roll over. Older subscriptions keep their existing credit rules.

Which credits are spent first?

On older accounts, daily credits are spent first, then bonus credits, then monthly credits. New Plus, Pro and Max subscriptions have a fixed monthly allowance without a daily top-up. Studio shows one balance.

Does exporting or uploading use credits?

No. Creating an account, uploading and exporting a finished edit don't use credits. A request that ends without producing anything isn't charged either.

What happens when I run out?

Studio tells you in the chat and keeps your request in the message box. Monthly credits refill at the start of your next monthly cycle; you can also move to a plan with more credits. Your projects, versions and exports stay available.

Do I need credits to edit with Claude or ChatGPT over MCP?

MCP access is included with eligible subscriptions. Your assistant does its own reasoning on its own plan, while Valmera runs the edits and renders. See the plans page for what each plan includes.